Privacy Policy

Effective Date: January 2026

Arwani Spare Parts & Imports ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through our forms, phone, or WhatsApp.

1. Information We Collect

Contact Information

Name, email address, phone number, and company details you provide when submitting an enquiry.

Usage Data

Information automatically collected when you visit our website, such as IP address, browser type, pages visited, and time spent on the site.

Communication Data

Messages or queries sent via contact forms, email, or WhatsApp.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries about our machines, spare parts, coffee, and oil seeds.
• Provide customer support and process your requests.
• Improve our website, products, and services.
• Send updates, offers, or important notifications related to our services (only if you consent).

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse:

• Secure storage of contact information.
• Restricted access to authorized personnel only.
• Use of secure servers and encryption when needed.

4. Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device to remember your preferences and website usage.

You can choose to disable cookies in your browser, but some features may not function properly.

5. Third-Party Services

We may use third-party services to operate our website or communicate with users (e.g., Google Maps, WhatsApp links). These third-party services may collect information according to their own privacy policies.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt-out of receiving marketing messages at any time.

To exercise your rights, please contact us at:

📧 aymenmohaedris@gmail.com or altawasulalthaki7@gmail.com

📞 +971 50 540 1809, +971 58 170 2624

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Arwani Spare Parts & Imports

📍 Arwani Building, next to Caterpillar, UAE

📞 +971 50 540 1809, +971 58 170 2624

✉️ aymenmohaedris@gmail.com

✉️ altawasulalthaki7@gmail.com